Technology consulting today isn’t all long lunches, happy hours, or golf meetings. Technology consulting firms would tell you about the long hours and late nights for often thankless work and unexpected detours in projects.
But it’s not all doom and gloom. The future of IT consulting is bright and can be a fulfilling career as you help improve your client’s business and fortunes. To be a successful IT consulting company, there are a few best practices to guide the way. Be a part of the future of technology consulting by following these guidelines.
The Client Defines Success
Before you sign a new contract, check yourself and remember that in any IT consulting project, the client is the hero. Not you, your company, or the technology solution. As a consultant, your job is Chief Mentor. Guide your client in a way that ensures they succeed on their terms. A typical project could have several “heroes” involved with multiple requests coming at you. Your job is to find technology solutions to support allthe hero requests.
Don’t Judge
Avoid shooting down a client’s ideas just to look smart. Try instead to understand where they are coming from with their idea, then find a better way to get them there. Letting them know you think it’s a “bad” idea will keep you from seeing a good idea hidden within.
No Technology Comes Before Client Success
There’s no particular technology that is more important than reaching your client’s level of success. Good technology consulting firms resist the shiny things and advocate for practical tools. A functioning system is far more important than industry awards or accolades. Take into consideration your client’s current constraints and future plans. Choose the right tools to manage both.
Keep Projects Moving
Often when momentum slows down, it’s because the next decision or commitment is bigger than expected. Don’t let a project lose momentum. Take smaller steps to keep projects moving gradually.
Maintain Strong Communication
A strong connection is achieved through efficient and responsive communication. Don’t waste the client’s time with unnecessary meetings or requests and don’t waste your time with nonproductive activities requested by clients. Discuss what is truly necessary.
No Project Is Worth Losing Your Reputation
Your reputation and that of your IT consulting company is your most important asset. When considering new projects, it’s better to say no and keep your reputation than saying yes and losing your integrity. Don’t make outrageous claims in the sales process or accept projects outside of your scope.
Speak Honestly and Openly with Clients
Even if clients don’t want to hear it, speak the truth openly. While no one enjoys hearing bad news, sometimes someone needs to deliver it anyway. Don’t shield them from unpleasant facts, but present the information neutrally without your personal interpretation or conclusions. Allow the client to come to their own conclusions.
At Advanced Systems Group, we help you choose the right technology for your business needs and budget. Contact us today for personalized technology consulting services.
But it’s not all doom and gloom. The future of IT consulting is bright and can be a fulfilling career as you help improve your client’s business and fortunes. To be a successful IT consulting company, there are a few best practices to guide the way. Be a part of the future of technology consulting by following these guidelines.
The Client Defines Success
Before you sign a new contract, check yourself and remember that in any IT consulting project, the client is the hero. Not you, your company, or the technology solution. As a consultant, your job is Chief Mentor. Guide your client in a way that ensures they succeed on their terms. A typical project could have several “heroes” involved with multiple requests coming at you. Your job is to find technology solutions to support allthe hero requests.
Don’t Judge
Avoid shooting down a client’s ideas just to look smart. Try instead to understand where they are coming from with their idea, then find a better way to get them there. Letting them know you think it’s a “bad” idea will keep you from seeing a good idea hidden within.
No Technology Comes Before Client Success
There’s no particular technology that is more important than reaching your client’s level of success. Good technology consulting firms resist the shiny things and advocate for practical tools. A functioning system is far more important than industry awards or accolades. Take into consideration your client’s current constraints and future plans. Choose the right tools to manage both.
Keep Projects Moving
Often when momentum slows down, it’s because the next decision or commitment is bigger than expected. Don’t let a project lose momentum. Take smaller steps to keep projects moving gradually.
Maintain Strong Communication
A strong connection is achieved through efficient and responsive communication. Don’t waste the client’s time with unnecessary meetings or requests and don’t waste your time with nonproductive activities requested by clients. Discuss what is truly necessary.
No Project Is Worth Losing Your Reputation
Your reputation and that of your IT consulting company is your most important asset. When considering new projects, it’s better to say no and keep your reputation than saying yes and losing your integrity. Don’t make outrageous claims in the sales process or accept projects outside of your scope.
Speak Honestly and Openly with Clients
Even if clients don’t want to hear it, speak the truth openly. While no one enjoys hearing bad news, sometimes someone needs to deliver it anyway. Don’t shield them from unpleasant facts, but present the information neutrally without your personal interpretation or conclusions. Allow the client to come to their own conclusions.
At Advanced Systems Group, we help you choose the right technology for your business needs and budget. Contact us today for personalized technology consulting services.